FAQ
You've got questions. We've got answers.
The Basics
If not in units, how is my stuff stored?
Will anyone go through my stuff while it’s in storage?
Do I need to pay to access my stuff?
How about insurance?
If not in units, how is my stuff stored?
Will anyone go through my stuff while it’s in storage?
Do I need to pay to access my stuff?
How about insurance?
If not in units, how is my stuff stored?
Will anyone go through my stuff while it’s in storage?
Do I need to pay to access my stuff?
How about insurance?
How It Works
Do you have a pick up or delivery service?
How do I drop off or pick up my items from the depot?
Can I drop off or pick up my items without an appointment?
Do you have a minimum store time?
I found cheaper storage. Do you price match?
Do you have a pick up or delivery service?
How do I drop off or pick up my items from the depot?
Can I drop off or pick up my items without an appointment?
Do you have a minimum store time?
I found cheaper storage. Do you price match?
Do you have a pick up or delivery service?
How do I drop off or pick up my items from the depot?
Can I drop off or pick up my items without an appointment?
Do you have a minimum store time?
I found cheaper storage. Do you price match?
The Items
Are there size restrictions for boxes?
What can't I store?
Can you refuse my items?
Are there size restrictions for boxes?
What can't I store?
Can you refuse my items?
Are there size restrictions for boxes?
What can't I store?
Can you refuse my items?
Payments
Do you prorate?
Do you prorate?
Do you prorate?
Which methods of payment do you accept?
Which methods of payment do you accept?
Which methods of payment do you accept?
When will I be charged?
When will I be charged?
When will I be charged?
My plans changed. Can I get a refund for my reservation?
My plans changed. Can I get a refund for my reservation?
My plans changed. Can I get a refund for my reservation?
Can I cancel my plan anytime?
Can I cancel my plan anytime?
Can I cancel my plan anytime?
How do I update my billing?
How do I update my billing?
How do I update my billing?
Contact
What are your hours?
Where are you located?
What are your hours?
Where are you located?
What are your hours?
Where are you located?
Swing by
Book A Tour
Check out the depot in person. We're happy to show you around.
Swing by
Book A Tour
Check out the depot in person. We're happy to show you around.
Swing by